Ola Cabs — Absolute discourtsy by your company

Address:

Bangalore, Karnataka

I had booked a car (CRN.No.[protected] for today[protected] at 9.45Am) for a pick up from Malleswaram and drop at Indiranagar. I had made a booking yesterday itself since I did not want to be late for my appointment. I had heard that Ola cabs are most reliable but I was highly disappointed. The taxi did not turn up at 9.45Am as scheduled and no body from your office had the courtesy to inform me at least half an hour before so that I could make alternate arrangements. when I called to know why the taxi did not arrive, Your staff then informed me that it was cancelled due to some accident or something and that they would credit Rs.100 to my account. This is ridiculous. We do not want money, we want service. However, I am highly disappointed with your service According to me Ola or any other taxi, all are same and nothing special with OLA Regards, R.S.Mohan