Ola Cabs — Additional charges collected by taxi driver towards toll (over & above total bill amount)

Address:Bangalore, Karnataka, 560034
Website:www.olacab.com

I took Ola Cab on April 14, 2016 from Bangalore Air Port for drop at Ashok Nagar. During journey I was asked to pay Return Journey Toll at the battery limit of Bangalore Air Port by Taxi Driver (Rs. 120, I have receipt with me). This is over & above total bill amount of Rs. 753/- which was paid on completion of journey. Even though I told Driver that Bill amount is supposed to be inclusive of all tolls & taxes he did not accept and asked me to pay. Can you please arrange to refund my toll amount as well as let me know what action you are taking to avoid this situation in future?

Regards
Prasad Shetye
[protected]
Was this information helpful?
No (0)
Yes (0)
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Ola Cabs / ANI Technologies
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    3%
    Complaints
    9455
    Pending
    0
    Resolved
    239
    Ola Cabs / ANI Technologies Phone
    +91 80 6735 0900 [Regd Office]
    +91 80 4665 5300 [HQ]
    Ola Cabs / ANI Technologies Address
    Regent Insignia, #414, 3rd Floor, 4th Block, 17th Main, 100 Feet Road, Koramangala, Bangalore, Karnataka, India - 560034
    View all Ola Cabs / ANI Technologies contact information