Ola Cabs / Ani Technologies — a driver rode my family to the destination but forced them to cancel the ride... they charged me extra on the next ride

Address:Pune, Maharashtra

A driver rode my family to the destination but forced them to cancel the ride... As they had less knowledge about using the app they canceled it and now ola charged us extra fee for cancellation... I am totally dissapointed cause instead of helping people reach safely to their destination... These drivers need opportunities to deceive them... If this continues it is better to use public transportation rather using ola and uber.
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I paid 254/- for ola cab on 12:06 A.M of today (23/082019)through googlepay account no:[protected] to [protected]@axisbank, but due to some problem to that payment didn't appeared on driver phone.so that I paid for cab by hand Cash to that driver of amount 306/- .please refund my amount immediately as soon as possible.

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    Ola Cabs / ANI Technologies Phone
    +91 80 6735 0900 [Regd Office]
    +91 80 4665 5300 [HQ]
    Ola Cabs / ANI Technologies Address
    Regent Insignia, #414, 3rd Floor, 4th Block, 17th Main, 100 Feet Road, Koramangala, Bangalore, Karnataka, India - 560034
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