Ola Cabs / Ani Technologies — about the driver behavior, and no certain action taken by ola.

Address:

600041

Hello sir,
Crn:[protected]

On sep 23rd 2017 (8.38pm)
Location: 53-55, venkatanarayana road, parthasarathi puram, tnagar, chennai.

I had doctor appointment for my mother in t-nagar above mentioned location, and for return i booked ola, and i informed driver to pick us opposite to the provided pickup point which is 20 feet hardly. Once the driver arrived the location he started shouting @ me to stand exactly @ the pick up location (Which is 20feet away from me). I had told driver to talk politely infront of my family, still he argued like (Asked about my driving skill, and difficulties to get accidents) finally forced me and family to get down from the cab stating you are not the owner of the cab. I had to accept without any other option (Hardthing to digest me is, i had to get down along with my patient mom).

I'm so pissed off with this driver and complained in ola app. Support stating driving impolite option. Surprisingly next minute i received 50rs fine from ola.

I'm using ola app from few years i'm not here to complain about the ola business skills, i'm sharing this info that ola did not take up any initiation towards my complaint.

I have decided not to use ola in my life again and i will definitely suggest my friends and family not to go for ola.