Ola Cabs / Ani Technologies — Abusive behavior by ola auto

Ola driver's name: Chandan Prasad
CRN no: [protected]
Auto RE compact plus
Issue: Booked an auto for 15 min ride at 930pm from Ardee Mall, ggn to my home. But then I wanted to change the location in the middle of the ride as I had to go to a pharmacy. To which he rudely said, dont change the location, when I asked why what happened? He didn't reply, and when I asked to stop the ride ill take another auto as i wanted to go to a chemist. He started using abusing me and my wife. Saying mean things to family and all.
He didnt stop the auto. I want to know what sort of action ola cab is going to take as their customer care is not picking up the call.