Ola Cabs / Ani Technologies — Account blocked and failed to repay the amount in the balance

Address:

Hyderabad, Andhra Pradesh, 500003

My Ola account has been blocked without any notice and on writing an email to support, the response was due to violation of policy. But the service provider failed to provide the details as to what has been exactly violated despite several follow ups requesting for the information.

Further, i have certain balance in the OLA wallet which the company claims to be non refundable in case of a blocked account.

The only resolution that they have is to create a new email id and use a new telephone number to utilize the services rather than addressing the problem.