Ola Cabs / Ani Technologies — account hacked/misused

Address:

560086

My account is hacked and someone booked two rides; one in vijayawada and other in hyderabad within a span of 12 hrs. Since my payment mode is postpaid, the amount for both rides got deducted. I have raised a complaint about both the transactions and got the reply as changing your password will resolve the issues but no refunds.

I need a refund for the last two transactions and if possible delete my account permanently.

Ride details
Date & time: 7th march 2019, 11:29 pm
Crn [protected]
Location: hyderabad,
Amount: rs 180.

Date & time: 7th march 2019, 12:28 pm
Crn [protected]
Location: vijaywada
Amount: rs 152.

After checking my rides in history i found one more transaction which is cancelled.
Date: 21st feb 2019
Crn [protected]
Location: vijayawada (Pickup point is same as above one in vijayawada)