Ola Cabs / Ani Technologies — account permanently blocked after adding ola cash

Address:

ANI Technologies Private Limited Regent Insignia, #414, 3rd Floor, 4th Block, 17th Main, 100 Feet Road Koramangala, Bengaluru, 560034, Jaipur, Rajasthan, 302012

I have create new ola account with phone number +[protected] and added INR 999.
But now when ever I am trying to use application it is saying your account is blocked contact to customer service.
I wrote to ola customer service like 4-5 time but each time got email that your ticket is resolved with no content in email body. So frustrated..!!
Now I am looking for either my money refund or unblock my account so I can use ola wallet amount.