I book ola for parents and husband. Instead of having pay later option, driver asked money after trip and husband paid him. Now after that I raised to support the same. Ola kept on sending pay notification for 348 rs. Now they added late fees also 100rs and asking to pay. From 2 month I an asking customer support to see this matter even send emails. They Saud they will escalate and take care of this but still no resolution .
Sapana.[protected]@gmail.com
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