Ola Cabs / Ani Technologies — Asking for extra commission

Address:Chennai, Tamil Nadu, 600001
Website:www.olacabs.com

It is nice to see that Ola has started the facility of providing cabs for outstation. There is no such criteria of giving drivers an extra commission if they are going to other city. I booked the cab 4-5 times from chennai to Vellore but the drivers are cancelling the ride because I denied to pay him extra commission of Rs 300. The way they were behaving was very irritating. Kindly take an action against these drivers because we are not using Ola to entertain their requirements rather to get an easy and tension free ride and reach the destination as fast as possible.

Please mention in your site that no drivers are supposed to take an extra commission from the passenger and take strict actions against them.
Was this information helpful?
No (0)
Yes (0)
Feb 28, 2017
Updated by lodhapragati
It is nice to see that Ola has started the facility of providing cabs for outstation. There is no such criteria of giving drivers an extra commission if they are going to other city. I booked the cab 4-5 times from chennai to Vellore but the drivers are cancelling the ride because I denied to pay him extra commission of Rs 300. The way they were behaving was very irritating. Kindly take an action against these drivers because we are not using Ola to entertain their requirements rather to get an easy and tension free ride and reach the destination as fast as possible.

These drivers have become very clever nowadays. What they do is as soon as we book a cab they ask us to cancel the ride from the app and they will take us to the destination privately so that they don't have to pay whatever amount of money they have to pay to your company and the entire money goes to them. So ultimately it's your loss and also our because theythen increase the price if we go privately.

Please mention in your site that no drivers are supposed to take an extra commission from the passenger and take strict actions against them.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Ola Cabs / ANI Technologies
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    3%
    Complaints
    9455
    Pending
    0
    Resolved
    239
    Ola Cabs / ANI Technologies Phone
    +91 80 6735 0900 [Regd Office]
    +91 80 4665 5300 [HQ]
    Ola Cabs / ANI Technologies Address
    Regent Insignia, #414, 3rd Floor, 4th Block, 17th Main, 100 Feet Road, Koramangala, Bangalore, Karnataka, India - 560034
    View all Ola Cabs / ANI Technologies contact information