Ola Cabs / Ani Technologies — Booking

Address:	Kolkata, West Bengal, 700053
Website:	www.olaservices.com

Respected Sir,
I had booked an Ola Cab(Mini) on 25th of February whose CRN No. was[protected] from 126, Tara Park, Behala to 103, Seth Para, Howrah whose total charge came up to Rs. 272.
Now today 27th of February 2017, I had again booked an Ola Cab (wanted Mini but given Prime Sedan) from the same pin location to the same drop location and the CRN No. was[protected] but the total charge came up to Rs. 427 which is just the double of the previous amount.
I was literally shocked to see such a vast difference between the two amounts for the same journey. It was actually unbelievable that when I had booked a Mini Cab I was provided with a Prime Sedan and when I had called up the driver (Shaban) and when I had asked him he too told me that It was a Mini Car and now I came to the conclusion that the driver had also misguided me.
I would hereby request you to make some necessary changes to your system so that no one has to face the same problem.
Thanking You,
Surekha Chhajlani.