Hi,
This is regarding booking ID: OSN[protected]. The booking was at peak hour on Whitefield to Hoodi track of Bangalore and my primary reason to book a cab was to avoid the toxic fumes on the road. To my utter amazement, the cab driver refused to turn on the ac even after repeated requests and I had to breathe in the toxic fumes for the entire journey. Further, the support executive at your customer care tried to close the issue just by saying that appropriate action will be taken against the driver. What is this appropriate action and how does the customer verify that an action was taken? Even if the action is taken does it help the customer in any way who had to breathe in those fumes and sweat.
I, hereby, demand a compensation for this ride that justifies the pain that I had to go through. Merely apologizing doesn't work. If I fail to pay for any of my rides and merely apologize at the end, would that suffice for you? I guess not. So please, I do not need your apology. I need a compensation for my suffering.
Best
Anubhav Was this information helpful? | 
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