Today at around 5:41 p. M i have booked a ola mini : white dzire. The name of the driver was ganga chaupal and the crn [protected]. The driver's mobile number was : [protected].
The pickup location was debigarh, p. W. D road and when the booking was made the gprs showed that the ola car is 4 mins away from the pickup location (Near desh bandhu road).
I have called the driver and he said that he is coming within 10 minutes!!! Then the play begins from the part of the driver...
I have waited for 20 minutes and called the driver repeatedly. He received the first & second call and then stopped receiving. I have made the call till 6:02 pm. He did not responded and all of a sudden he cancelled the trip!!
He did not make any intimation about his unwillingness to go the destination (I have given the drop location as santragachi station road).
Actually this was an emergency situation for me as i was visiting to my maternal uncle's house. My uncle passed away just a few hours ago!!
Although these are not important for this type of "unprofessional" driver. How dare to cancel a trip without intimating the passenger!
You, the ola cabs are out n out professional service provider and your drivers are very professional too, well behaved. I am a frequent user of ola cab. But today's incident make me rethink about your service and the good will of your company is shattered to me as well. I have to convey this incidence to all my near ones, so that they don't have to face this type o[censored]nprecedented incident in future.
I shall request you to take initiatives to stop this type o[censored]nethical n unprofessional activities from the driver's part. Was this information helpful? | 
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