Ola Cabs / Ani Technologies — Cancellation of Rides / Debiting customer OLA Money Account for NO fault of Customer..IS it Right ??

Address:560046

Hi, Guys,

Good Morning !!

Regret to Inform that You have debited my OLA Money with Rs.50+75=125/- for NO fault of me.

Your first Driver who has confirmed to reach my place has taken over 25 minutes against your committed time of 3 minutes.

The Driver was New to Bangalore City and NOT able to drive efficiently in the Traffic and reach my place to pick-up and I was desperately waiting as I have to Proceed to Airport to catch my flight.

Since I am using OLA cabs with advanced paid OLA Money, You have debited my Account which will not go well with the Customer Services.

Please let me know who is at FAULT ??

​Please reply to this mail or Call me on my Registered Mobile[protected] and expect you Credit the above debit amount of Rs.125/- without any delay.​

Yours Sincerely,

G.V.Rao
Director
Global Tech Solutions
____________________________________________________________________________

Executive Search & Leadership Hiring for "Pharmaceuticals / Biotechnology / Drug Discovery / Innovation Labs​ / Start-Ups /​ R&D /Contract Research / Clinical Research / Food Sciences " Industries with focus on Global Search for Scientific & Executive​ Leadership Positions.
_____________________________________________________________________________

Our Mailing Address for communication:-

GLOBAL TECH SOLUTIONS
Flat # D-418, Neeladri Mahal Apartments-II
# 45/5 NANDI DURGA ROAD
JAYAMAHAL EXTENSION
BANGALORE-560 046.
INDIA.
_____________________________________________________________________________

Mobile+[protected]

E-Mail: [protected]@gmail.com

https://in.linkedin.com/in/venkata-rao-gali-84ab9a17
[protected][protected][protected]
(This e-mail message may contain privileged and/or confidential information, and is intended to be received only by persons entitled to receive such information. If you have received this e-mail in error, please notify the sender immediately. Please delete it and all attachments from any servers, hard drives or any other media. Other use of this e-mail by you is strictly prohibited.
All e-mails and attachments sent and received are subject to monitoring, reading and archival by Global Tech Solutions, Bangalore, including its subsidiaries. The recipient of this e-mail is solely responsible for checking for the presence of "Viruses" or other "Malware". Global Tech Solutions, Bangalore, along with its subsidiaries, accepts no liability for any damage caused by any such code transmitted by or accompanying this e-mail or any attachment.)
[protected][protected][protected]

On Sun, Oct 23, 2016 at 4:49 PM, OlaCabs wrote:
19 Oct, 2016


₹75
Cancellation Fee
CRN[protected]
A fee has been charged as per our cancellation policy.

Ride Details


Ananda

Prime Sedan - Silver Fiesta

12:54 PM Thirumala Rao Gardens Road, Jayamahal Extension, Jayamahal, Bengaluru, Karnataka 560046, India
Cancellation Policy
Cancellation fee is charged when you cancel a ride after 5 minutes of making a booking. It is also charged if a driver cancels booking after waiting at your location for more than 5 minutes.
This helps us compensate drivers for the time, effort and fuel spent while trying to serve you.

To download invoice or raise queries,
find support for this ride.
Payment

Paid by Ola Money Wallet
₹75
Cancellation Fee
₹ 75
For T&C and fare details, visit our website

Didn't make this booking? Report it

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[protected][protected][protected]

OlaCabs
Oct 23 (5 days ago)
Reply
to me
19 Oct, 2016

₹50
Cancellation Fee
CRN[protected]
A fee has been charged as per our cancellation policy.

Ride Details


Kirankumar

Mini - White Verito

01:10 PM M G Road, KG Halli, Shanthala Nagar, Ashok Nagar, Bengaluru, Karnataka 560001, India
Cancellation Policy
Cancellation fee is charged when you cancel a ride after 5 minutes of making a booking. It is also charged if a driver cancels booking after waiting at your location for more than 5 minutes.
This helps us compensate drivers for the time, effort and fuel spent while trying to serve you.

To download invoice or raise queries,
find support for this ride.
Payment

Paid by Ola Money Wallet
₹50
Cancellation Fee
₹ 50
For T&C and fare details, visit our website

Didn't make this booking? Report it
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