| Address: | 401202 | | Website: | OLA CABS |
I have booked an ola cab on 18 dec 2016 to travel from vasai to mumbai international airport under olas crn no.[protected] at 0800 hrs on 19 dec.
At 0750 hrs on 19 dec, just 10 minutes prior to booked timing i received a message "sandeep [protected] is on the way to your location in swift dezire mh01bt9617.
At 0755 i received another message" your ride with sandeep kate has been cancelled. We apologize for the inconvenience"
I was waiting with my family to board the cab since our flight was scheduled at 1100 hrs. I immediately contacted sandeep kate on his mobile. He told he would be late to arrive pick up point thats why he cancelled the ride. When i informed him i will miss my flight, he abruptly cut off the conversation.
Then i hired a meru cab which arrived at 0855 hrs and reache the airport at about 1130 hrs due heavy traffic and missed the flight.
Is ola the useless agency or sandeep the most irresponsible driver going to compensate me and family for our missed flight and hardships we have faced. Such irresponsible service providers like ola should be punished and penalized for causing unwanted hardship and harassment to common man. My advise to all never trust such unscrupulous agencies such as ola. Hell with them Was this information helpful? | 
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