Ola Cabs / Ani Technologies — Cash collected by driver. OLA money also deducted

Address:

560035

Hi,

CRN[protected]
Driver Name: Narayana Swamy
Travel Date: 15-Nov-2016.

I was charged with cash for the ride. Later ola money also got deducted from my account. I called their support center but they refused the refund and also they did not provide the driver's address. I had the phone number of the driver, I called many times but he is not picking the except the first time. I again contacted the customer support and asked them the talk to the driver. To the customer support representative driver agreed that he will replay the money to me. But it did not happen. No true support from OLA about this issue.