Ola Cabs / Ani Technologies — charged cancellation fee crn [protected]

Address:

Chennai, Tamil Nadu, 600020

Just now complaint sent to [protected]@olacabs.com, seeking your help to waive cancellation fee applied to my account which is of driver did cancellation on his own.
Crn [protected] dated 24-aug-2018 8 am got call from ola driver, he said not willing to come outstation trip and he cancelled the trip on his own. Immediately i had booked crn [protected] at 8.01am and made round trip on same day and return to chennai at 6.04pm paid rs.3761. Surprise to know rs.150 applied to my account as cancellation fee which driver had to be blamed and bared by him. Please remove cancellation fee from my account. I'm frequent traveler to different countries, i use ola for my airport trip, now after 2-3 months raising complaint as i was out of country for past 3 months. Please do the needful earliest.

Regards, velmurugan