| Address: | 560090 | | Website: | OLA App |
Today morning i came from my native place and go down at jalahalli cross, bangalore. As soon as i got down i booked taxi of type micro through ola app wide no. Crn [protected]. I got call from the drive no. +[protected]. Driver asked me where to drop and i informed him that to drop at abbigere. He disconnected the call. Immediately i received ola message stating that cancellation fee applied. I tried to call the driver again it was disconnecting. I booked another ride and got dropped to my home.in the bill rs 50/- was included as cancellation charges. I paid the amount mentioned and thought would complaint and get refund latter. But when i tried customer care number no body responded. As per the ola faq i tried to book it is still showing failure in refunding. What kind of service is this? Driver him self cancels the ride and will be imposed on the customer and making customer to wait unnecessarily. No way to contact company to book the issue. Is it not the essay way of minting money from the customer? Was this information helpful? | 
Post your Comment