Ola Cabs / Ani Technologies — charged for extra 160 km distance in outstation ride - crn [protected]

Shivendra787

from Bengaluru, Karnataka

Address:

Kanpur, Uttar Pradesh, 208002

Hi,

I am a very old and regular ola customer but i feel cheated in a recent outstation trip.

I have billing issue with my recent ride-crn [protected].

Ola / driver has charged for 700 kms which is wrong. Your receipt is showing 700 kms, wherever the actual distance travelled was somewhere around 500-525 km.

From kanpur, we went to saurikh which is around 135 km, from where we went to delhi which is around 370 km. Now add a margin of 50 km, even then total would be 550 km not 700 km.

Kindly check your navigation once again, check the accurate km travelled and issue refund of the balance amount.

Regards
Shivendra
[protected]

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Feb 24, 2019

Updated by Shivendra787 In addition to this, I have already raised a ticket directly with Ola mail support (Ticket[protected] on 14th Feb 2019 and also raise issue via twitter inbox message . Team is doing nothing apart from making fake commitments for resolution.