Ola Cabs / Ani Technologies — charged for higher ride time and distance

Address:

Darjeeling, West Bengal, 734001

On 10 th of october i took an ola ride which was barely 10 to 15 minutes away. The maximum amount that was to be charged was not more than 70 rs but a total of 462 rs was debited from my bank acc. The rider put in a false distance and travel time. I called up ola customer care. At first they were not willing to help me but later they did. They even told me that the excess amount that was charged would be credited back to my account but nothing has been credit to my account and they are also unwilling to send me an acknowledgement via email. Never expected this from ola. My loyalties with you'll have ended.