Ola Cabs / Ani Technologies — Charged Rupees 1714 for unused Ride

Address:

Bangalore

Hello,

On May 7, I booked a ride on an Ola Rental for 4 hours. Due to payment issues, we had to end the ride in 13 minutes.
However, 1714 rupees were charged on my Ola Wallet.

I have raised multiple tickets through your app under support, and now there is no option to create one.

Since May 7, I have spoken to multiple people from your company about the same. but there is no use.

I only have to pay 240 rupees for the rides that I have used.

Today, I happened to talk to Rubitha from Ola Cabs. She says, You guys delete data that is 30 days older. She was of no help.