[Resolved]  Ola Cabs / Ani Technologies — Charged Twice for the single ride

Address:

chennai

Hi,

I have taken ola ride on November 7th. The auto driver said only pay on cash ride will be taken. I have completed the ride and paid the amount. After few minutes I have been deducted 118 rupees from Ola post paid. I have raised a dispute via app. After three days I have been getting continuous call from Ola support to pay the balance deducted in postpaid. When I called their customer care for closing this issue they said this has to be raised within 48 hours. When they have a stupid app which does not work for the user queries and showing a pop saying dispute has been already raised. Now am getting 50 to 60 calls per day. Kindly take this as a complaint and provide me a better solution.