Ola Cabs / Ani Technologies — Charged without taking a ride

Mayur Ravriya

from Bengaluru, Karnataka

Address:	Mumbai City, Maharashtra, 400054
Website:	www.ola.com

I haven't taken any ride because the driver is telling me that your ride is cancelled due to some technical problem in his mobile. But I was in hurry so I try to re-book rather than to settle it, but during re-book fare increased so I change my mind and took local cab.
After 10 days mail sent by ola team that my payment of 198/- rs is outstanding.
But my question is why it is outstanding though the ride booked through CASH PAYMENT METHOD.
Due to miss information provided by driver to me, why should I pay ?
Ride didn't took you can check your gps route.
Cash method selected why it is showing outstanding.

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Mar 25, 2017

Updated by Mayur Ravriya I haven't taken any ride because the driver is telling me that your ride is cancelled due to some technical problem in his mobile. But I was in hurry so I try to re-book rather than to settle it, but during re-book fare increased so I change my mind and took local cab.
After 10 days mail sent by ola team that my payment of 198/- rs is outstanding.
But my question is why it is outstanding though the ride booked through CASH PAYMENT METHOD.
Due to miss information provided by driver to me, why should I pay ?
Ride didn't took you can check your gps route.
Cash method selected why it is showing outstanding.
Kindly check it n reply.