Ola Cabs / Ani Technologies — charges for ola prime when I booked ola mini

I devangi ([protected]) travelled from ghatkopar east to kandivli west on 7-sep-17 at 3.39pm crn number [protected] where i was charged rs.511

I had requested an ola mini however was sent ola prime and was charged accordingly. Without realising that the car sent was a prime one, i started the journey and hence was forced to complete it.

I called ola care at 1.15pm today from the same cell number to a very cold response from ms. Priyanka, who without even listening to the whole narrative was adamant that the charges were correct and that the amount was shown on screen. I was checking all the amounts on screen to decide on which cab to book and am sure that i booked ola mini...

More worry some is the response from call centre as there was no intention to help and the call was concluded before it even started!

Please help.