Ola Cabs / Ani Technologies — charging amount twice from ola credit and paid in cash. on complaint asking me to pay 3rd time

Address:

411036

Hi,

I have taken a share ride from koregaon park annex to bhavdhan pune amounting
Rupess - 184/-.
Date - sept 10th 7:48 pm.
Osn[protected].

I have paid cash for the ride but it got deducted from ola credit too.

Mind it old credit is just another way to make customer fool for money as the app will force you to activate it and later they will charge you 2 times for same amount.

I have made call to customer care once i was going to book cab again and it was showing due amount in my account. On my surprise neither app was helpful to address the issue nor customer care.
On my dismay ola asked me to pay 3rd time as customer care can't do anything.

Now my concern is
Ola as a company does this many cheap acts to rob customers who can't fight back?
Isn't this with ola driver and ola system who paid in cash.
Why ola insist for credit once i or many other always prefer cash through deal.
Is this ola creating a value in customers once customer is making complaint that he paid in cash and ola charged him twice on credit and cash still company customer care agent deny we can't do anything without even checking records and driver?
If they don't have any coordination with driver and ola company then what safety they are talking about with ola customers tomorrow any driver can rob customer and all ola will say we can't help it, you just pay for the ride twice.

Regards
Vickky rana