Ola Cabs / Ani Technologies — Charging extra | |||
Hello I booked a cab for Airport pickup on 2nd Sep 2016. The cab came 20 mins late however I was waiting at the gate. The cab picked me up immediately and exited the airport gate within 5 mins. However OLA has charged me 100 rupees extra for toll charges. The driver didn't pay any money at the toll gate. When I mailed OLA and asked for the receipt of the toll charge they were not able to produce it. Please see below mail Yaswanth Narayanan R (Ola Cabs) Sep 4, 7:03 PM IST Hi Shivaji, Thank you for reverting. We understand that you are concerned about the airport parking charge. We apologize for any inconvenience caused. We regret to inform that we would be unable to provide you with the receipt for the parking charge; however, we would like to assure that this was a valid charge. Hence, we would be unable to process this amount as refund and we would request you to contact us when the driver is around if you face this issue in the future. We value your association with us. Please reply to this email if you have any questions. We will be happy to help. Thank you, Yaswanth Narayanan R Ola Support Was this information helpful? | |||
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Sir i requested many times in ola custmer care my money is not credit in my account sum of rupees 12000 my comliant no. is 16444635 plz chk and update me my cab no. is DL1ZA0161 SWIFT DEZIRE SIR I FED UP BCOZ U R HELP DESK IS NOT WORKING i complaints many times nd not revert
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+91 80 6735 0900 [Regd Office]
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Regent Insignia, #414, 3rd Floor, 4th Block, 17th Main, 100 Feet Road, Koramangala, Bangalore, Karnataka, India - 560034