Ola has started new tactics of cheating customers by way of overbiling post ride confirmation and receiving payment by card.
On enquiring, they gave reason of over charging due to deviation in route whereas i have not taken any changes in route post booking . I have been travelling these two destinations quite often using Ola service following same route. Rather, Driver was complaining about malfunctioning of Ola app as screen on driver phone was shaking continuesly all through the traveling time .
Therefore, i don't accept concocted logic of Ola at all .
Hence, it is proven that Ola has started new shameful method of cheating customers .
Anil kaul
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