Ola Cabs / Ani Technologies — cheating customer asking extra payment

I booked a ola cab with prime suv. I got tavera car we are 8 peoples to travel. Driver said 6 peoples only allowed even 9 seat capacity it has. Then asked for additional pay for rest of person. I spoke to customer care initially they said not like that we can travel with 8 peoples with same tariff, by the way they spoke to driver then asked me to pay additional amount for 2 people's. They are having some deal with them. I argued more but they were adomont..

I had kids and my family members so i did not wants to waste time. Finally i would had to pay.. Finally i decided ola also doing such underground forgery work using the customer situation..

Decided to not use ola in future..
Was this information helpful?
No (0)
Yes (0)
Complaint comments 

Comments

The fare shown while booking the ride was 128 and upon realisation it was 228.

Cab taken from Ajmeri Gate to kamla Nagar at 1:38PM (MINI) white wagon r.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Ola Cabs / ANI Technologies
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    3%
    Complaints
    9455
    Pending
    0
    Resolved
    239
    Ola Cabs / ANI Technologies Phone
    +91 80 6735 0900 [Regd Office]
    +91 80 4665 5300 [HQ]
    Ola Cabs / ANI Technologies Address
    Regent Insignia, #414, 3rd Floor, 4th Block, 17th Main, 100 Feet Road, Koramangala, Bangalore, Karnataka, India - 560034
    View all Ola Cabs / ANI Technologies contact information