I booked a cab and during drop off i heard driver saying 375 so i paid 375 through upi Google pay but the payment got stuck so driver said it will be reverted back to my account so i did 375 again and then he said its not 375 its 575 so i paid 200 again to him but after an hour when i check my account details the payment was sent to driver so i contacted driver and driver confirmed me that he recieved amount so i requested him to refund and he agreed to refund but unfortunately he didn't transfer me my money so i raised a complaint against him on OLA App but even after sharing my payment details, bank statement and even the driver sent me a screenshot of recieved amount that also i had attached to Ola support but each tike they are just eager to close the ticket just because they have to refund me ... They are not taking any action on driver or they haven't even confirmed the payment on drivers side and finally after back to back calls with ola executives they only try to close the ticket without giving me a resolution so in this way Ola Cab and Ola Cab Driver cheated me so i request to take action ond these stupid apps Was this information helpful? |
Post your Comment