Ola Cabs / Ani Technologies — closing the issue of fraud complaint without resolving

Address:Bangalore, Karnataka

I had submitted a complaint regarding fraud by ola driver earlier where he took cash telling that he was unaware of ola post paid service and ola customer care refusing to write off the post paid amount and late fine. The driver when contacted refuses to remember the trip and transaction. Ola wants me to talk to the driver, record the conversation and forward it to them which is rediculas.

The details of the trip was
Crn: [protected]
Driver name: karan kumar
Driver phone: [protected]
Drive booked on 24th january, from house near garden of five senses to h. Nizamuddin rly. Station.
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    Ola Cabs / ANI Technologies Phone
    +91 80 6735 0900 [Regd Office]
    +91 80 4665 5300 [HQ]
    Ola Cabs / ANI Technologies Address
    Regent Insignia, #414, 3rd Floor, 4th Block, 17th Main, 100 Feet Road, Koramangala, Bangalore, Karnataka, India - 560034
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