Ola Cabs / Ani Technologies — complain about cancellation charge to be paid by me

Address:

560054

I booked a ride on oct 21, 2019 from msr hospital. The rider cancelled the booking after 10 minutes into it and i could see he was near and he didnt call. He didnt pick up the call. When i am trying to book again, i am being asked to pay the cancellation charge rs.15. I called up customer service, both your entry level and escalation personal with no help