Ola Cabs / Ani Technologies — Complaining about cancellation charges

Sankaranarayana Sarma

from Bengaluru, Karnataka

Address:

Bangalore, Karnataka, 560 097

Yesterday evening (19th Feb ) around 6 .15 PM, I booked a cab from YMCA, Nrupathunga Road to Sahakara Nagar. The driver reported that he was in M.G.Road and that it would take about 20 to 25 m inutes to reach my pick-up area. Hence with his consent I cancelled the booking. And made another booking immediately. You have charged me Rs 208/-(Rs 158 plus cancellation charges), which I paid in cash. For no fault of mine and with the consent of the driver, I cancelled the booking.

as such please refund me the cancellation charges of Rs 50/- immediately.

B S N Sarma

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