Ola Cabs / Ani Technologies — complaining about the facilities of ola cab

Website:

olacab.com

Hi
I had booked ola. On my last booking, the driver itself canceled my trip but you deducted cancellation charges from my side. This happened to me a lot of time. The driver itself canceled the booking. I think ola drivers and company do not have any terms and condition, only for customer applications. I had very experience with Ola cab and very disappointed with their facilities.