Ola Cabs / Ani Technologies — complaint about driver charging extra money

Address:

Bangalore, Karnataka, 560024

Dear sir,

I had booked an ola cab this afternoon around 14:00 from dasarahalli main road to international airport bangalore, cab no - ka41b2987 and the driver name is santhosh c r ([protected]) otp-7154. I want to inform you that the driver had charged me extra 125 for toll gate fees and i am arguing with him and he shouted at me and i am a girl travelling alone in a hurry condition and i am scared of him so i paid him extra. The actual fare was rs-582 and toll fees i pay rs-125 extra, i paid rs-710 in total and he said he dosent even have change so he dont want to give me the change as well.
As a customer u should provide good service to us and we expect that from a good company like yours.
Thank you and hope you do something about my feedback and would be thankful if i can get my money back.

Thanks & regards
Chichia hmar