[Resolved]  Ola Cabs / Ani Technologies — complaint about ola cabs: charging more than what's shown on the app !!

Address:Mumbai City, Maharashtra
Website:www.olacabs.com/contact

I booked a ride on OLA (on 23-jan-2018), which showed me Rs 20, which booking, inclusive of all taxes and discounts. There was no traffic or divergence of route, but the bill still came to be Rs 38 !! How? They say that "WHAT YOU SEE IS WHAT YOU PAY" then whats all this about?

Same thing happened in another ride, Showed Rs 10 while booking, and got charged Rs 27 which any reason !!

They better return the extra 18 + 18 = Rs 36 Bucks

I have lodged a complaint with them as well under the SUPPORT section, but got no response
+3 photos
Was this information helpful?
No (0)
Yes (0)
Sep 5, 2019
Complaint marked as Resolved 
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Ola Cabs / ANI Technologies
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    3%
    Complaints
    9455
    Pending
    0
    Resolved
    239
    Ola Cabs / ANI Technologies Phone
    +91 80 6735 0900 [Regd Office]
    +91 80 4665 5300 [HQ]
    Ola Cabs / ANI Technologies Address
    Regent Insignia, #414, 3rd Floor, 4th Block, 17th Main, 100 Feet Road, Koramangala, Bangalore, Karnataka, India - 560034
    View all Ola Cabs / ANI Technologies contact information