| Address: | Mumbai City, Maharashtra |
We have booked cab from marine lines. However it was showing that the driver is 10 mins away but after 20 mins we called the driver why isn't he moving from his place. He said all routes are blocked because of marathon. We told him its ok if he gets late but just move from your place start riding your cab towards us obviously you will find the way. After 10mins of his drama he started shouting "madam cancel kardo". I said i can't cancel his cab as i have patient with me and we are waiting for you since 30 mins take whatever time you want we are standing at hospital premises please dont cancel cab we can he other coming towards hospital why only you can't find a way to hospital. He kept insisting to cancel the cab which merely pointless as we were waiting for 30 mins. After losing my temper on him as he was not moved by an inch since we have booked the cab i told him i will put complaint against. He rudly replied "apko jo krna hai vo karo" i immdeately called customer support that i am waiting since long for your cab i am standing at hospital premises and your driver is shouting at us forcing to cancel the cab. The secenario was the marathon runners after the run were asking the cab drivers to cancel the cab of customer and take them to their destination which this driver "udgar mahto" was doing same with us by forcing us to cancel the cab. You people don't teach your drivers to be genuine. I don't want anybody else should face such problem when they have discharged patient with them. Thanks for your service. I will never book ola again. Was this information helpful? | 
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