Ola Cabs / Ani Technologies — Complaint regarding 2 unprofessional drivers

Address:

560062

Hello,
I'm a regular passenger of Ola cabs. Till now I'd very good experience with Ola drivers. But today I was very much disappointed with 2 of your rude drivers. They didn't care about our security, started abusing us and dropped us in the middle of our destination which is not a safe place at all.

Incident 1
CRN[protected]
Driver Name: Shivarudrappa Gg.

I booked this cab at 05:26 PM. The driver called me before pickup and asked for drop location. I mentioned the landmark which is nearby that location (around 2kms). However, I put the exact drop location on OLA app. When the landmark came driver asked me how much far from here, to which I replied around 2 km more. He started arguing with me and called me a liar. He was continuously abusing. After that, he also ran away the red signal and crashed his car into a two-vehicle. I and my lady friend deboarded from the car after seeing this.

Incident 2
KRN[protected]
Driver Name: RODRICKS

As we deboarded the car, we booked an Ola auto. After boarding the auto he asked the dropped location. I told him the location and this time the driver started grumbling that nobody goes there as from that location he will not get any passenger back. As we were about to reach our location which is around 1 km the driver stopped his auto ask us to deboard saying that "yaha tak aa gaya bahut badi baat hai".

I really want Ola team to take some strict actions against these type of drivers. They have no responsibility at all. They don't even consider a lady passenger aboard. As both these cases happened at night and the location where driver dropped us are not secure, please take care about the security of the passengers and Ola reputation.

Kindly forward my complaint to higher authorities and I need a follow up of this case.

Thanks,
Bismil khan