Ola Cabs / Ani Technologies — Convenience fee breakup is seperatly charged beside other taxes

Shaillydhaniya

from Gurgaon, Haryana

Address:	110094
Website:	www.olacabs.com

Convenience fee breakup is separately charged beside ride charge and taxes, Convenience charges are not mentioned or I m unable to find in the app and online website as no convenience related charge information is mentioned in fare charges or related topics
And on the single way states ride, there is toll charge for both sides (go and reverse trip) which is unclear to me.
Single route toll fee is up to 100 Rs only. but in invoice it is mentioned 200.

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Comments

Roshan V

from Bengaluru, Karnataka

Convinience fees is charged with no transperacy. Customer is not intimated during booking. Almost 50+ was charged whereas route is charged less everytime. Just to make bill settle ment these guys have come up with convinience fees. They call it as point to point service. Poor customer response too without giving resolution tickets are directly set to resolved.