| Address: | ANI Technologies Private Limited Regent Insignia, #414, 3rd Floor, 4th Block, 17th Main, 100 Feet Road Koramangala, Bengaluru, 560034 | | Website: | www.olacabs.com |
Dear concerned,
I am writing to you to raise an issue about cab fare overcharge.
The issue that I have experienced was: Two rides as of yesterday 27th May 2021 for which i have been charged Rs. 9 per trip as Covid Care package. How dare is OLA doing this without prior intimation or customer consent. After downloading the app by default the App permissions get enabled for Ride Insurance without consent of customer. What nonsense is this? The app has been designed in such a manner that it never intimates you about being charged for Covid insurance prior to any bookings. After getting the invoice i saw charges of Rs, 8 being levied on every trip made by me.
This is all false marketing gimmicks by OLA/ANI Technologies to loot money in the name of Covid like every other Tom, Dick and Harry these days.
Shame on you people ??
I need the refund of Rs. 16 to my account from OLA.
This can be made thru a UPI : [protected]@apl, [protected]@ibl
or Account transfer to:
A/C details :[protected]
IFSC : ICIC0002688
It occurred on: 27/05/2021
Perform a UPI money transfer to :
UPI : [protected]@apl, [protected]@ibl
Account transfer to:
A/C details :[protected]
IFSC : ICIC0002688
Kindly sort this at the earliest.
Regards,
Mark Richard
50/1/1, P.K Guha Lane, Modern Park, Arabinda Sarani
Dum Dum, Kolkata
700028
Was this information helpful? | 
Post your Comment