Ola Cabs / Ani Technologies — crn [protected].... please refund my money which paid by me to the driver without taking ride

Address:

Pune, Maharashtra, 412105

Hello Team,
I've booked the ride on 12th June from Mumbai to Pune.And after giving the start OTP I asked him to close the AC but he wasn't ready for that for the whole journey.After having a discussion for about 35 min with him and Ola customer support i decided to pay the amount without taking the ride to him as driver was too stubborn and rude as well.I paid the whole amount to driver and inform ed the same to your customer support guy as customer support was on call with me during the whole incident, and ask the support guy to raise a complain that ola will refund my amount to me which I've paid to the driver just to get out of that toxic situation. But the driver is now denying that I've paid the amount to him and because of that ola is not refunding my money..I request you to please look into the matter and refund my money