Ola Cabs / Ani Technologies — CRN [protected] rental booking

1. My insurance was deducted of Rs. 15/- rom my bill without my consent.
2. Till today i am not provided with the insurance copy of any of my rides inspite of numerous complaints and calls.
3. Faced incovinenece on the said ride and filed a complain with ola customer care thrice but to no help.
4. Need to file my insurance claim, unable to file it by any means. Filed complaint with ola again but to no help till time.