[Resolved]  Ola Cabs / Ani Technologies — crn[protected] - incomplete trip - refund request

Address:600014

On oct 4th, 2019, during a rental trip of 4hrs, the car was broke down after 2hrs.
I called the ola customer care number[protected] & informed about the issue.
But ola has charged me for 4 hrs rental for a trip of 2 hrs ride.

The trip was interrupted due to the cab broke down - which is not my fault, but ola has charged excess amount for this issue.

Even after repeated requests, ola has not done a refund.
Was this information helpful?
No (0)
Yes (0)
Nov 5, 2019
Complaint marked as Resolved 
a partial refund was done
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Ola Cabs / ANI Technologies
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    3%
    Complaints
    9457
    Pending
    0
    Resolved
    239
    Ola Cabs / ANI Technologies Phone
    +91 80 6735 0900 [Regd Office]
    +91 80 4665 5300 [HQ]
    Ola Cabs / ANI Technologies Address
    Regent Insignia, #414, 3rd Floor, 4th Block, 17th Main, 100 Feet Road, Koramangala, Bangalore, Karnataka, India - 560034
    View all Ola Cabs / ANI Technologies contact information