Ola Cabs / Ani Technologies — denial of fare by ola cab driver

Today on sunday 10th september 2017, i booked a sedan (Xcent reg. No. 6745 driver's name: vishwajit ph. No. [protected]) around 1:50am for the pick up from lohegaon pune airport. The driver was 1 min. Away from the airport as shown in ola interface. I called the driver and he confirmed me that he was in the airport area only. Again i called him on his mobile at 1:57 am and 1:59 am as he hadn't shown up. He hadn't picked up the calls. After a minute i had seen him leaving the airport with another customer. This is either the case of double booking or the driver had turned down my booking without informing me to pick up a customer without ola booking who was giving him extra fare. This is certainly not a fare business practice and with this, customer gets suffered. I hope this complaint will be noted and will be acted upon.

Thanks and regards,
Sharad