Ola Cabs / Ani Technologies — despite clearing dues, im repeatedly receiving payment demands via sms,robocalls,emails and also being levied daily fine

Address:

Mumbai City, Maharashtra, 400030

I have diligently cleared my Ola Postpaid dues of ₹266.12 on time ie on 22 Jan 2019 but despite making the payment I am still receiving daily reminders for the same bill via annoying robocalls, smses and emails which is causing a great amount of nuisance and harrasment to me.

Furthermore, OLA has now started imposing daily fine of ₹1 In addition to the bill amount of ₹266.12 (which I have already cleared on time).

I have made repeated complaint calls and emails to OLA and have also sent them my bank account statement clearly reflecting the amount debited to OLACABS. But they are still refusing to acknowledge my payment and are asking me to repeat the payment again.

In support of my claim, I am attaching a snapshot of the bank statement reflecting the payment made to OLA and also the latest payment reminder and penalty email from OLA to me.

I seek kind intervention to stop this unfair trade practise and bullying by large corporates like OLA and also to stop the nuisance and harassment of repeated phonecalls to remind me of payment which I have already made.

Parikshit Bhanvarlal Somani.