Hi team, i am really disappointed with the services of ola driver. This is with reference to my ride in the morning on 3rd aug, 2018. I had booked the ride for vega schools, sector 48 and i had informed the driver that from vega, i would go to vipul trade in sector 48. He agreed to it and then mid way he took another ride and dropped me at vega saying that now yu can take an auto and go further as i have accepted another ride. Also when i gave him a note of 500 rs, he said give me the change and take it form somewhere and give it to me. It was a complete torture. Driver name - bhoop singh
Also at the same time when i had confirmed the cab for bhoop singh, i got another booking at the same time of mursalim which i had canceled but due to some error the ride was not cancelled and i have been asked to pay 75 rs additional in today's ride. If these instances would happen i would definitely stop the services of ola as i think the services towards customer satisfaction are getting deteriorated at your end. Was this information helpful? |
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