| Address: | Regent Insignia, #414, 3rd Floor, 4th Block, 17th Main, 100 Feet Road, Koramangala, Bengaluru, 560034, India. +91 80 6735 0900 , +91 80 4665 5300 |
I took an ola cab for outstation ride from Jaipur Airport to Koriawas Haryana. The distance for ride shown in the map was 168 km and estimated fare shown be ola app was 4137 Rs. As it was a long ride so we took a break of 30 minutes in mid way for dinner. We didn't change our route or destination in between. I started my ride from Jaipur Airport at 06:54 pm and I reached my destination at 10:23 pm. So in total 3 hr and 29 minutes time taken including 30 minutes dinner break i.e. only 3hrs riding time to reach my destination (168km). When i reached my destination the final bill was 8159 Rs that is double of the estimated fare (4137 Rs). Apart from that bill driver charged me 600 rs extra for Tolls and state tax. Also the distance covered in my ride was showing 371 km. Can any ola drive cover 371 km in 3 hrs i.e. 124 km/hr avg speed.? They are charging me (371 km) more than the double of the distance that I travelled (168km). I tried to reach their support team multiple times but they didn't provide any proper resolution. They are cheating their customers and not listening to them properly.
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