| Address: | 110022 | | Website: | www.olacabs.com/fares/Delhi |
I booked Ola Cab today for a distance of 34..3km which took 120 minutes. So the total amount will be Rs.451.60+100(MCD Toll)=551.60, However, the invoice shows as below:
Bill Details
Base Fare ₹40
Distance Fare
First 20 km ₹120
Last 14.3 km ₹171.6
Ride Time Fare for 120 min ₹120
Fare Increase* ₹451.6
Rebate -₹114.3
Total Fare ₹788.9
Taxes ₹67.53
State Tax/MCD ₹100
Total Bill (rounded off) ₹956
WHY HAVE YOU UPGRADED Prime Sedan, when I booked Micra (Prime Sedan - White Swift Dzire Upgraded from Micro)
why the factor"Fare Increase* ₹451.6" added in the bill with no justification. Also, the driver collected 956+100(extra) mentioning Rs.100 as MCD toll.
He mentioned that Rs.100 will be included in invoice, however it was already included in 956.
The worst part is that ola does not have any complaint redressal system on these issues.
Ola must charge as the price shown on website. But it does not.
I have been cheated badly by Ola and surely never going to hire it again. Such a big cheat company and it's driver.
I have paid 500 more than what was to be paid.
Kindly look into this.
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