Ola Cabs / Ani Technologies — Drive denied by drivers

Address:	Krishna, Andhra Pradesh, 520010
Website:	Ola

I booked a cab from Vijayawada to Vuyyuru, around 20km away. I know it is away from city, so tried to book outstation cab. But ola said it is not outstation.
I needed a cab urgently to go to hospital, and booked regular cab. Drivers say that it is outstation and denied ride. They say Ola does like this only accepting whatever drive comes by. I was in such a critical situation trying to book ola cabs, and everyone said the same thing.
Then, why the hell did ola accept and confirm my booking? Don't they care about customer emergency and act? This is so frustrating. Please coordinate with the drivers and accept bookings. Don't make us fools in front of them. 5 bookings were cancelled by drivers in span of 10-15 min. If you don't have even that minimal coordination with the driver, why the hell is this app for..!! Pity Ola..
Most believed and trusted cab till today.