Ola Cabs / Ani Technologies — driver abandoned service in the middle.

Address:

Thane, Maharashtra, 401107

Dear sir/madam
I mr. Rajkishore sharma booked ola cab from shahar airport counter vide booking no. Crn[protected] dtd 21-02-18 to mira bhyander. Driver tausif khan with his white dzeir mh03bc7754 picked up from airport properly however in the middle of the drive at goregoan he asked us to take another cab as he told that there is no diesel and the car will not move further and to make payment of rs.337.00.
I asked the driver that how can be leave the customer in the middle of the ride he said i am sorry and cancelled the trip. And switch off the online screen for some time.
While i was waiting for another ride he again went on online and booked another customer from there. Since i was helpless at that moment of time as my wife who was with me and had piles operated she was in desperate pain so i have to book a rickshaw and have to go further.

I was very upset and thinking that services with ola are good but looking at the last incident i will never book ola cabs henceforth
This mail is for your kind information and look into the matter further.

Thanks & regards
R k sharma