| Address: | New Delhi, Delhi, 110087 |
(Ticket[protected]
Crn [protected]- complaint against driver and problem not resolved.
I clearly told the driver that i will pay cash dont use wallet. I paid him cash i dropped. After sometime i saw on my mobile that low balance i was shocked and see that rs. 415.00 was deducted from my wallet. When i lodged a compliant i received said message "we would like to inform you that upon verification, we learned that extra cash was not collected and we are unable to process the refund for the ride"
I m extremely surprised to receive this message, i have evidence that we have paid cash to driver, we are four people in the cab and every body knows as my mother in law paid cash in front of everyone. I[censored]r driver is right that why he is not picking up phone, he has put my no. On call wait. Such a fraud drivers you have hired. I never accept this kind of service from ola.
I need my money back otherwise i will lodge an fir against the same.
Regards,
Anjali malik
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